PLEASE NOTE: Maintenance issues are processed within 24 hours of receipt. However, delays may occur in attending to them because we are awaiting owner's instructions, quotes or are at the mercy of busy tradespeople. We appreciate your patience in these matters.
For Emergency repairs, please contact our office directly on the numbers listed at the top of this page.
To make this process simple, you can log maintenance requests by using our FREE Tenant Maintenance Reporting App (designed for smart phones and tablets).
When logging maintenance requests please try to give us the best description of the issue, make and model (if an appliance, air conditioner etc.) and attach a photo if possible. This will help ensure the fastest response possible.